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3. Education
You already know how important it is to educate people about
your products and services. But on the Web, you have to offer
something more. Like it or not, to succeed on the Web, you
have to give away information and services. People only go
or return to sites where they can get something.
The point is, give something of real value to your target
audience. In return, they'll be more interested in learning
about your products and services and they'll have a better
impression of you as a company.
In conventional marketing, a product "trial" is
usually critical to long-term sales growth. The Web, because
it offers sight, sound, motion, and interaction, provides
an inexpensive, highly efficient way to try out products and
services.
In conventional marketing, a product "trial" is
usually critical to long-term sales growth. The Web, because
it offers sight, sound, motion, and interaction, provides
an inexpensive, highly efficient way to try out products and
services.
4. Direct response
Research on the Net is not only cheap, it can help your business
expand markets, fine-tune product offerings, improve customer
service, and identify new trends and customer needs.
Use your website to solicit feedback from customers. Find
out what they like and dislike and obtain valuable suggestions
on how to improve your products or services. Try conducting
inexpensive or free online surveys to answer all sorts of
marketing questions that would normally cost thousands of
dollars and take weeks or months to complete. But remember
to offer something in return.
You can also tap into hundreds of existing online databases
and newsgroups to strengthen your understanding of a new market
segment or product area.
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